Track Your Order
How to Track Your Order
We understand how important it is to know where your package is. Follow the simple instructions below to track your delivery status.
📦 Method 1: Through Your Account
- Log in to your account on our website
- Go to the "My Orders" section
- Select the order you want to track
- Click on the tracking number to track your shipment
🔍 Method 2: By Order Number
If you checked out as a guest:
- Find the order confirmation email in your inbox
- Copy your order number and tracking number
- Use the form below to track your order
📧 Tracking Number Example
Your tracking number looks like: 1234567890 or AB123456789CD
You'll find it in the email with subject "Your order has been shipped".
⏱️ Delivery Times
- Standard Shipping: 7-14 business days
- Express Shipping: 3-7 business days
- International Shipping: 10-20 business days
❓ Frequently Asked Questions
When will my tracking number appear?
Your tracking number will appear within 24-48 hours after your order has been shipped.
My tracking hasn't updated. What should I do?
Sometimes tracking information updates with a delay. Please wait 24 hours. If the status hasn't changed, contact us.
Need help?
Email us at nuwaecosystem@gmail.com with your order number.
